Caregivers and the e-Helper Role in Teletherapy

Caregivers and the e-Helper Role in Teletherapy

Parents and school helpers (e-helpers) are essential in the success of speech teletherapy. They help students during speech therapy sessions and provide encouragement and support.

What is the e-helpers role?

Parents, paraprofessionals, volunteers and other caregivers can all be e-helpers. Your role is to support the child and the therapist during each session. The level of involvement may vary from session to session and will be communicated by the therapist. 

Training is necessary at the beginning of the therapy process to ensure that e-helpers know how to troubleshoot and can set up the virtual office correctly (online platform).  

The e-helper is the person that helps provide tangible reinforcement and encouragement since they are located in the same room as the child. They also assist if the therapy involves using toys or printing materials ahead of time. E-helpers may be asked to email documents, photos or videos prior to an appointment in order to assist the therapist with planning successful therapy sessions. 

During assessments, the e-helper is briefly trained to help with the administration of the test items as needed. E-helpers are also trained to provide assistance without inadvertently giving the child hints or clues. 

E-helper in a nutshell...


  1. Knowledge of basic computer skills and vocabulary (mouse, keyboard, USB, WiFi, etc)
  2. Ability to follow instructions as needed during troubleshooting situations 
  3. Be readily available during the teletherapy sessions to provide assistance as needed
  4. Be available for training as needed in order to assist with assessments


  1. Turn on the computer and launch the online therapy application
  2. Notify the therapist 24 hours in advance if the child will be absent
  3. Reach out to tech support if needed during troubleshooting
  4. Print therapy materials provided by the Speech-Language Pathologist (SLP)
  5. Provide assistance to the child as instructed by the SLP
  6. Have a basic understanding of the child’s therapy goals
  7. Help the child access their online homework if needed 

Do you think speech teletherapy could be a good fit for your child?

Talk to one of our therapists to find out if teletherapy is a good fit for your child.

Call us at 239.351.9104